Data Center Operator (Bilingual Support)

BiOS, Inc. / 株式会社バイオス
Depends on experience
Tokyo, Japan

Posted 2019-Jun-03

Job Description

    BiOS is looking for a bilingual data center operator to provide services for several Japanese and international clients.

    Responsibilities
    ・ Provide facility support and escort visitors inside the data center
    ・ Manage server room entrance/exit record
    ・ Server/network rack management: correspond to requests including open/close, key rental/management, layout management, etc.
    ・ Secure rack mount space, manage rack floor layout
    ・ Provide server related services including; kitting, racking/removal, power on/off, cable connection/disconnection, etc.
    ・ Manage condition of IT equipment and rooms to detect unusual conditions such as; temperature, humidity, power, burning smell or smoke, etc.
    ・ Provide monitoring services including; LED check, extraordinary status check
    ・ Manage facility asset and label if necessary
    ・ Participate media (tape) change activities
    ・ Participate non-scheduled projects (i.e. server move, audit support, etc.)
    ・ Report to clients, both periodical and random

Job Requirement

    ・ Professional experience working as a data center operator is preferred but not must
    ・ Professional experience in customer support related responsibilities in any industries (i.e. call center operator, sales call correspondence, etc.)
    ・ Should be able to understand clients’ requests and correspond quick with appropriate judgements
    ・ Should be able to handle mass data entry/management on PC
    ・ Should be able to participate 24/7/365 shift, including night time, weekends, and national holidays
    ・ Business level English and fluent level Japanese are required

Language Ability

  • English : Business Conversation Level (TOEIC 735-860)
  • Japanese : Fluent(JLPT Level 1 or N1)

Job Summary

Employment Company

BiOS, Inc. / 株式会社バイオス

Job Type

IT (Hardware/Network) - Server and Machine Operation and Maintenance

IT (Hardware/Network) - Network Monitoring

IT (Other) - IT Help Desk

Industry

IT Consulting

Salary

Depends on experience

Location

Asia Japan Tokyo

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