Ahead Consulting is looking for a Network Operations Engineer The successful candidate is expected to join a small team to provide ongoing support of Network services and equipment within a large Enterprise environment.
Looking for a person who has experience in insurance network operations delivery and support. Working with vendors and telecom carriers. Need to work well in fast paced environment who wants to be part of growing team.
Duties & Responsibilities:
The point of contact for major networking incidents and outages.
Hardware support, deployment, and migration
Liaise with Business users and other IT Teams.
Represent Networks during Incident conference calls.
Troubleshooting and Root cause analysis
Learn and leverage Automation Tools
Incident Management Coordination
Provide governance for network change management process.
Perform network fail over certification for each change
Regular reporting, presentation, and management communication
CCNP or CCIE certification
Able to perform support as part of a 24/7 escalation rota.
Hands-on and in-depth knowledge of Cisco router and switch technologies.
General knowledge of firewalls and load balancer proxies.
Transport services - Multi-Protocol Label Switching (MPLS), IPLC
Good communication skills (required to join and lead incident management conference calls in English and Japanese.)
Routing - Open Shortest Path First protocol (OSPF), Border Gateway Protocol (BGP), Quality of Service (QoS), Class of Service (CoS)
Have experience with incident management and change management processes.
Wireless Networking (802.11)
Bilingual business level Japanese and English ability
Good writing skills
Other Skills and Abilities:
Understanding of the ITIL v.3 framework.
IT Service Management Operations
Understanding of Corporate Procedure and Policy
Think ahead / be proactive
- English : Business Conversation Level (TOEIC 735-860)
- Japanese : Business Level(JLPT Level 2 or N2)
IT (Hardware/Network) - Network Engineer
IT (Hardware/Network) - Server and Machine Operation and Maintenance
IT (Hardware/Network) - Network Monitoring
JPY 6,500,000 - 8,000,000
Other Salary Description
Asia Japan Tokyo
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