Network Operations Engineer

Ahead Group
JPY 6,500,000 - 8,000,000
Tokyo, Japan

Posted 2020-Jul-27

Job Description

    Ahead Consulting is looking for a Network Operations Engineer The successful candidate is expected to join a small team to provide ongoing support of Network services and equipment within a large Enterprise environment.

    Looking for a person who has experience in insurance network operations delivery and support. Working with vendors and telecom carriers. Need to work well in fast paced environment who wants to be part of growing team.

    Duties & Responsibilities:

    The point of contact for major networking incidents and outages.
    Hardware support, deployment, and migration
    Liaise with Business users and other IT Teams.
    Represent Networks during Incident conference calls.
    Troubleshooting and Root cause analysis
    Learn and leverage Automation Tools
    Incident Management Coordination
    Provide governance for network change management process.
    Perform network fail over certification for each change
    Regular reporting, presentation, and management communication

Job Requirement


    CCNP or CCIE certification
    Able to perform support as part of a 24/7 escalation rota.
    Hands-on and in-depth knowledge of Cisco router and switch technologies.
    General knowledge of firewalls and load balancer proxies.
    Transport services - Multi-Protocol Label Switching (MPLS), IPLC
    Good communication skills (required to join and lead incident management conference calls in English and Japanese.)
    Routing - Open Shortest Path First protocol (OSPF), Border Gateway Protocol (BGP), Quality of Service (QoS), Class of Service (CoS)
    Have experience with incident management and change management processes.
    Wireless Networking (802.11)
    Bilingual business level Japanese and English ability
    Good writing skills

    Other Skills and Abilities:

    Understanding of the ITIL v.3 framework.
    IT Service Management Operations
    Understanding of Corporate Procedure and Policy
    Think ahead / be proactive

Language Ability

  • English : Business Conversation Level (TOEIC 735-860)
  • Japanese : Business Level(JLPT Level 2 or N2)

Job Summary

Employment Company

Ahead Group

Job Type

IT (Hardware/Network) - Network Engineer

IT (Hardware/Network) - Server and Machine Operation and Maintenance

IT (Hardware/Network) - Network Monitoring




JPY 6,500,000 - 8,000,000

Other Salary Description

Social Insurance
Commuting/Transportation Allowance
Education Training


Asia Japan Tokyo


Five-Day Workweek
Paid Holidays

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