IT - Quality Manage

Company is not publicly visible
JPY 8,500,000 - 10,000,000
Tokyo, Japan

Posted 2018-May-23  by タリスマン株式会社/TALISMAN CORPORATION (Recruiter)

Job Description

    ・ Responsible for reviewing overall IT Service Quality planning, problem management, monitoring action item progress, helping identify risks and providing improvement suggestions.
    ・ Communicate with other team stakeholders for sharing the strategy of IT services quality improvement.
    ・ Ensure that the team provides high visibility of the action item status and issues. Report those to IT management team regularly.
    ・ Create quality metrics and deeply analyzing overall IT Service Quality.
    ・ Identify improvement areas for the team and across other teams/functions. Drive quality improvement culture within the team.
    ・ Cost engaged in line management roles including hiring, performance evaluation, goal settings, regular 1on1, budgeting, vendor management and resource planning of the assigned team.
    ・ Facilitate Monthly/Weekly quality meeting.

Job Requirement

    ・ Understand and exhibit the contractual agreements and resolve issues/constrains.
    ・ Demonstrated ability to work independently and collaboratively with all levels of staff and management.
    ・ Ability to effectively respond to dynamically changing work environment and to positively influence for managing vendor relations.
    ・ Able to work under pressure.
    ・ Budget, Procurement, Contracts and People management.
    ・ Reasonable IT financial knowledge.
    ・ License/Certificate ITIL certificate

    ・ Strong collaboration, negotiation, and influencing skills cross-functionally, cross country and region, and throughout multiple organization levels.
    ・ Ability to multitask and manage high volumes of activity & demonstrate measurable results.
    ・ Demonstrated aptitude towards high standards for quality and performance.
    ・ Entrepreneurial spirit, hands-on approach, focused on continuous and incremental improvement.


    ・ Knowledge of COBIT and PMP

Language Ability

  • English : Business Conversation Level (TOEIC 735-860)
  • Japanese : Business Level(JLPT Level 2 or N2)

Job Summary



Employment Company

Company is not publicly visible

Job Type

IT (PC, Web, Unix) - QA/Quality Control/Testing Engineer


JPY 8,500,000 - 10,000,000

Other Salary Description

Base plus 25% annual target incentive.


Asia Japan Tokyo

Working Hours


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