Troubleshoot, support and incident-manage user PCs and other related technical infrastructure
Provide technical support to desktop/laptop PCs, printers, monitors, server/network equipment, and other hardware in office environment
Coordinate and provide support by corresponding to tickets within decided period
Manage IT hardware assets. Tasks include; installing, moving, adding, changing, disposing, and removing.
Support best practices of IT and client requests through communication with onsite support helpdesk engineers updating, organizing, and managing user manuals regarding daily operations
Other ad-hoc technical tasks are required.
Provide Network, server, voice support
Location Takasaki, Gunma prefecture
Must have CCNA. or Candidate needs to pass CCNA in the 1st week of work.
This engineer will need to support Tokyo office as back up time to time.
- English : Business Conversation Level (TOEIC 735-860)
- Japanese : Business Level(JLPT Level 2 or N2)
BiOS, Inc. / 株式会社バイオス
IT (Other) - IT Help Desk
IT (Hardware/Network) - Server and Machine Operation and Maintenance
Depends on experience
Asia Japan Gunma
9:00 - 18:00
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