IT Support/Helpdesk Engineer, Takasaki, Gunma ken

BiOS, Inc. / 株式会社バイオス
Depends on experience
Gunma, Japan

Posted 2019-Apr-23

Job Description

    Troubleshoot, support and incident-manage user PCs and other related technical infrastructure
    Provide technical support to desktop/laptop PCs, printers, monitors, server/network equipment, and other hardware in office environment
    Coordinate and provide support by corresponding to tickets within decided period
    Manage IT hardware assets. Tasks include; installing, moving, adding, changing, disposing, and removing.
    Support best practices of IT and client requests through communication with onsite support helpdesk engineers updating, organizing, and managing user manuals regarding daily operations
    Other ad-hoc technical tasks are required.
    Provide Network, server, voice support

    Location Takasaki, Gunma prefecture

Job Requirement

    Must have CCNA. or Candidate needs to pass CCNA in the 1st week of work.
    This engineer will need to support Tokyo office as back up time to time.

Language Ability

  • English : Business Conversation Level (TOEIC 735-860)
  • Japanese : Business Level(JLPT Level 2 or N2)

Job Summary

Employment Company

BiOS, Inc. / 株式会社バイオス

Job Type

IT (Other) - IT Help Desk

IT (Hardware/Network) - Server and Machine Operation and Maintenance


Depends on experience


Asia Japan Gunma

Working Hours

9:00 - 18:00

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