Company is not publicly visible
JPY 4,000,000 - 6,000,000
Tokyo, Japan

Posted 2019-Nov-05  by TALISMAN CORPORATION/タリスマン株式会社 (Recruiter)

Job Description

    ITテクニカルサポート(ヘルプデスク/デスクトップ サポート)エンジニアを募集しています!

    Performs analyzing, diagnosing, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies and associated problems.

    Performs analyzing, diagnosing, installation, and resolution of remote access technologies and associated problems.

    Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.

    Acts as a technical liaison with user groups and other IT partners for systems support and implementation.

    Responsible for the analysis, design and implementation of desktop technology life cycle management processes including technology procurement, refresh and disposition.

    Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds and changes within the desktop computing environment

    Demonstrates creativity and initiative in problem solving.

    Technical documentation of hardware/software additions or changes..

    Updates and closures of trouble tickets and service requests.

    Keeps up-to-date advanced technical skills and knowledge of vendor offerings.

Job Requirement

    2+ years of experience in IT (PC) technical support

    Knowledge and understanding of Windows desktop operating systems.

    Intermediate knowledge of the Windows OS and the ability to perform domain related administrative tasks.

    Knowledge and understanding of LAN environments, communication protocols.

    Knowledge of LAN based E-mail systems (e.g., Outlook, MS Exchange).

    Creativity and problem solving skills that lead to effective solutions to complex and varied problems.

    Can perform troubleshooting and analysis of PC hardware, PC operating systems and office automation software, with knowledge in at least one area of specialization.

    Can perform troubleshooting and analysis of network system devices and PC network hardware and client software.

    Japanese at advanced level in rearding, writing and speaking

Language Ability

  • English : Daily Conversation Level (TOEIC 475-730)
  • Japanese : Fluent(JLPT Level 1 or N1)

Job Summary



Employment Company

Company is not publicly visible

Job Type

IT (Hardware/Network) - Server and Machine Operation and Maintenance

IT (Other) - IT Help Desk

IT (Other) - Customer Support Engineer


IT Consulting


JPY 4,000,000 - 6,000,000

Other Salary Description



Asia Japan Tokyo

Working Hours

9am - 6pm (1 hour break)



Job Contract Period


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