~750万 [IT Desktop Support Specialist] Global company, needs use of English and Japanese

Company is not publicly visible
JPY 4,500,000 - 7,500,000
Tokyo, Japan

Posted 2019-Aug-09  by RGF Talent Solutions Japan K.K. (RGF Professional Recruitment Japan) (Recruiter)

Job Description

    Branch IT Desktop Systems Specialist at the Tokyo office.

    The role of the Branch IT Desktop Systems Specialist is to provide technical support to all employees in Japan.
    He/she will be responsible for supporting and troubleshooting desktop systems, servers, and network devices.
    This position will work under the direction and supervision of the Japan IT Team Lead but will report directly to the APAC IT Manager based in Shanghai.

    Core Job Responsibilities
    • Provide technical support to employees for all IT systems and services
    • Handle support tickets
    • Configure and support desktop PCs and laptops and other IT assets
    • Manage IT vendors
    • Troubleshoot IT systems and services
    • Work with global IT teams and escalate issues as needed
    • Hold training sessions
    • Participate in planning and execution of local IT infrastructure projects

Job Requirement

    Qualifications and Skills

    Basic Qualifications
    • 2+ years of work experience in an IT position
    • Business level Japanese and English.
    • Experience in PC/workstation provisioning, troubleshooting, and management
    • Interest in working with technology
    • Willing and able to travel domestically and internationally when required (5% estimated)

    Preferred Qualifications/Nice to have
    • Experience in a multi-national company
    o Windows servers
    o Server virtualization
    o Storage and backup technologies
    o Routers, switches, wireless networks, and VPN technologies
    o Active Directory, DNS, and DHCP
    o PBX/telecom systems
    o Data center management
    o Collaboration and VoIP applications
    o Microsoft Office 365 (including Teams, SharePoint, and OneDrive) or others
    o Phone setup and support

    Personal qualifications:
    o Can work under stress
    o can work independently, with little supervision
    o Open mind
    o Flexible
    o Teamwork

Language Ability

  • English : Business Conversation Level (TOEIC 735-860)
  • Japanese : Business Level(JLPT Level 2 or N2)

Job Summary

Recruiter

RGF Talent Solutions Japan K.K. (RGF Professional Recruitment Japan)

Employment Company

Company is not publicly visible

Job Type

IT (Other) - IT Help Desk

IT (Hardware/Network) - Server and Machine Operation and Maintenance

IT (Other) - In-house System Operator

Industry

Computer/OA Equipment/Telecommunication Equipment

Salary

JPY 4,500,000 - 7,500,000

Other Salary Description

Social Insurance
Commuting/Transportation Allowance

Location

Asia Japan Tokyo

Working Hours

• Work hours: Monday – Friday, 9 AM - 5 PM with a 1-hour lunch

Job Contract Period

Full Time position
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