Now Hiring!! Desktop Support Engineer 5名募集ASAP

株式会社テクノロジストエージェント/technologist AGENT Co.,LTD
JPY 4,000,000 - 7,000,000
Tokyo, Japan

Posted 2019-Aug-14

Job Description

    TECHNICAL COMPETENCIES
    1. Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
    2. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
    3. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
    4. Works with procurement staff to purchase hardware and software.
    5. Assesses functional needs to determine specifications for purchases
    6. Maintain telephone system
    8. Other duties as required
    Others Support:
    Escalate issues to management clearly•
    • Provide status to Management
    • Provide technical advice to other roles
    • Create installation documentation, training materials; build documents
    • Work with Networking, Architects, Business Analysts and App Support Analysts

Job Requirement

    2-5 years experience supporting Windows desktop/laptop PCs and mobile
    • Experience troubleshooting hardware issues and replacing hardware on both desktop.,laptop PCs and mobile technology
    • Experience installing software, patches, updates on Desktops, Laptops, Servers
    • Experience troubleshooting basic network, software, printing problems
    • Customer Service Experience
    • Microsoft Certifications

Language Ability

  • English : Business Conversation Level (TOEIC 735-860)
  • Japanese : Native Level

Job Summary

Employment Company

株式会社テクノロジストエージェント/technologist AGENT Co.,LTD

Job Type

IT (Other) - Customer Support Engineer

IT (Other) - In-house System Operator

IT (Other) - IT Help Desk

Industry

Medical devices

Salary

JPY 4,000,000 - 7,000,000

Other Salary Description

社会保険完備

Location

Asia Japan Tokyo

Working Hours

9:00-18:00

Holidays

完全週休2日制(土・日・祝祭日)
有給休暇
育児休暇
慶弔休暇

Job Contract Period

正社員(試用期間あり)

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