|マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.|
カスタマーサービス - その他
事務系 - 営業事務/アシスタント/一般事務/受付
流通・小売/消費財/ファッション - その他
My client is looking for an experienced Customer Service/Sales Assisant to join their growing team! Your focus will be to handle all the order processing, invoicing, as well as communication with their customers via email/telephone to solve all issues and answer queries.
* Properly handle customer complaints and record complaint data in the system. We guarantee a complete close within your company's default time (or any other suitable time frame).
* Determine the best way to solve the problem through an analysis of current and past cases. In addition, we will escalate according to the content of the problem to ensure a prompt solution.
* Check for unprocessed orders, omissions on the day, and backlog of orders. By providing information or collaborating with the planning and purchasing teams, we ensure that customers ship on time.
* 2-3 years of order processing
* Experience using an ERP (SAP or ORACLE ideally)
* excellent communication, logical thinker
* team player
* Stable, international company
* A defined path to continuous growth
* A changing and exciting working environment, culture
* Excellent salary and compensation package
* Excellent work-life balance
|My client is an American organization focusing on scientific instrumentation, reagents and consumables, and services to healthcare, life science, and other laboratories in academia, government, and industry.|
|年収||日本・円 450万円 〜 500万円|