This role supports the continued development of company group, expanding its presence very rapidly in Japan on those business areas such as one-stop Accounting/payroll Outsourcing （AOS）, Tax, Financial Advisory and Audit Services.
You will be a part of a dynamic and growing team supporting all business functions above with ambitious objectives, and your role will be to develop and provide additional value to company as Manager（Head of Finance） at Internal Accounting and manage its team and own responsibilities as hands-on.
As our Head of Customer Operations, you will fully responsible for our customer experience and customer service delivery, with a heavy focus on problem resolution through data analytics, delivering outstanding operations outcomes and continuous process and product improvement.
You will ideally be a lover of methodology and optimization, who is excited about the opportunity to create and experiment with processes to constantly improve operations, and is willing (and able) to guide cross-functional teams in iterating and implementing them. You should be ...