Emerge is hiring a L2 support engineer for foregin based finaicial company as our onsite support engineer.
·Desk side and remote investigation of all Incidents affecting the users' desktop.
·Daily IT Chat assistance support for Global client base
·Ability to diagnose and resolve software issues including MS office suite, standard Market Data applications, Voice/Mobile, Remote Login, Citrix.
·Support Japanese applications (eg, Quick ActiveManager, TradeNet/X, T-Wave, Smartbridge, etc); where appropriate liaise with third party vendors
·Handle th ...