Create, update, optimise, commission and QA a large ecosystem of music playlists for Japan
Maintain a detailed, localised, Music Programming calendar for Japan
Monitoring - and reacting to - the performance of playlists and campaigns
QAing the overall quality of product features and recommendations for your market
Daily duties and responsibilities of the position
- Content / policy review of surveys coming from different countries and languages
- Provide excellent customer support to market researchers.
- Survey testing, data analysis and reporting.
- Daily communication (calls, emails, chat, etc) with team members around the globe
- We do NOT sponsor working visa / work permit
Work predominantly in a virtual capacity, interacting with customers and partners by phone, email, and Video conferencing.
Utilize SFDC (Salesforce) data and produce an accurate renewal list by customer / partner on a quarterly / annual basis
Engage with customers and partners on their renewal opportunities
Help increase licensing and purchase renewals through cross selling and up selling
Collaborate with sales team; build credibility and provide single customer facing solution
You will work as a receptionist for an American company, at their Tokyo office, with an international working environment. You can use English in this job. This is a full time permanent position, and provides good employment benefits.
You will welcome visitors and guests with hospitality and professional manner.
Register visitors and connect them to employees after confirmation of appointment.
Also handle phone calls and transfer the call to employees. Sometimes you have to reject sales or unsolicited calls, etc.