A global finance firm seeks a desktop support engineer for their Tokyo based team providing L2 & user facing support for hardware, software of desktops, mobile devices and peripherals.
・ Provide level 2 support for applications used Desktop and Mobile environment
・ Provide level 2 support for hardware for desktop and mobile related issues including Monitors and Desktop accessories
・ Provide desk side support for end・users related to Desktop and Mobile devices
・ Resolve issues applying Customer’s standard incident an ...
A world’s leading investment company is looking for a Global End User Services Engineer!
This position will be responsible for managing IT Administration, PC Hardware maintenance, System administration and Hardware and Software Installation tasks.
・ To respond to staff issues related to the proper function of their PCs
・ To provide all tiers of support, from telephone to remote access to desk・side
・ To respond to critical events (PC or LAN failure) on an on・call basis
・ Occasional remote support for Regional Offices ...
The role is expected to be responsible for the operational side of IT infrastructure activities happening in our Cosmetics corners and various other points of sales as well as events.
- Propose periodically to improve the quality level of services linked to Infrastructure in our stores (called Corners), develop a roadmap of the improvement plan, and ensure the deliveries along with the roadmap.
- Understand the business processes happening in Corner/Standalone boutiques and ensure the proper behavior of IT Infrastructure so ...