Typical responsibilities in your assignments will include:
• Interact with the customer’s organization to map and identify the customer’s business requirements.
• Integrate Syncron’s solutions with other business systems.
• Configure Syncron software.
• Analyze business results and fine-tune parameters.
• Deliver user training and support. ...
Syncron, as one of the largest Amazon Web Services client in the Nordics region, delivers solutions in a SaaS model, providing services to rapidly growing number of customers. In your new role you will continuously improve and develop automated deployment, testing, configuration, monitoring and capacity planning processes, in order to deliver secure and reliable solutions that drive value for our customers.
You will work in a small team of 4 – 6 people, in a friendly atmosphere, with access to latest cloud solutions from Amazon Web Services.
After-sales services are becoming even more important for world leading manufacturers and our solutions help companies deliver exceptional after-market services.
We are currently looking for ambitious individuals who would like to join our Japan Customer Success team and take on new challenges as Customer Services Leader and Service manager for the Japanese Customer Service Organization. The job also includes being able to solve technical cases that are reported in to the support organization together with the support team. Knowledge about our produc ...