Emerge is hiring a contract IT engineer to work at our client office for IT support.
The role starts from December 2021 and will continue till December 2022.
Receive and unpack hardware deliveries.
Securely store all hardware deliveries.
Removal of packaging and waste materials
Perform Asset Inventory Management in accordance with the firm’s instructions, including the use of the firm’s inventory systems and compliance with processes.
Support migration to alternate desktop hardware (virtual/laptop).
Build and deploy machines, monitors and per ...
The Customer Service Team Leader reports to the Customer Service Manager - Japan
Duties and responsibilities
• Ensure that more complex customer issues are followed up and resolved in a timely manner / provide first line escalation support
• Facilitate resolutions to customer queries and issues brought forward while actively striving to achieve a “one correct answer” across all channels
• Conduct induction training for new joiners in an informative and motivational fashion
• Keep induction training material / modules updated
• Show ...
The goal of this Customer Success Manager (CSM) role is to establish a life-long relationship between Genesys and Genesys’ customers in the Enterprise segment by advising and equipping them to achieve their customer experience (CX) vision.
The Customer Success Manager is the customer’s advocate and champion throughout their journey with Genesys. You are highly consultative, demonstrate thought leadership, and recommend, orchestrate, and ensure adoption of the right strategies, products, and services to help customers rapidly realize their busines ...
As Senior Account Executive, you are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the commercial business segments.
As a consultative Sales Professional, you will take ownership of positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net-new business and driving revenue growth from within the existing customer base.
This role focuses on both direct-touch and high-touch sales to end customers in East Japan (Tokyo, Northern Japan) regio ...