Lead the whole process of successful project (Request – Launch – Additional request)
- Communication (remote and onsite) with both existing and potential customers to define requirements for the installation of our existing hardware and application or/and new development
- Communication with developers in Austria to realize customers’ requirements
- Setup of application environment
- Setting up of hardware procurement plan from vendors
- Communication with external partners involved in the projects
- Schedule management ...
After-sales services are becoming even more important for world leading manufacturers and our solutions help companies deliver exceptional after-market services.
We are currently looking for ambitious individuals who would like to join our Japan Customer Success team and take on new challenges as Customer Services Leader and Service manager for the Japanese Customer Service Organization. The job also includes being able to solve technical cases that are reported in to the support organization together with the support team. Knowledge about our produc ...
The goal of this Customer Success Manager (CSM) role is to establish a life-long relationship between Genesys and Genesys’ customers in the Enterprise segment by advising and equipping them to achieve their customer experience (CX) vision.
The Customer Success Manager is the customer’s advocate and champion throughout their journey with Genesys. You are highly consultative, demonstrate thought leadership, and recommend, orchestrate, and ensure adoption of the right strategies, products, and services to help customers rapidly realize their busines ...
Emerge is hiring a contract IT engineer to work at our client office for IT support.
The role starts from December 2021 and will continue till December 2022.
Receive and unpack hardware deliveries.
Securely store all hardware deliveries.
Removal of packaging and waste materials
Perform Asset Inventory Management in accordance with the firm’s instructions, including the use of the firm’s inventory systems and compliance with processes.
Support migration to alternate desktop hardware (virtual/laptop).
Build and deploy machines, monitors and per ...