As Implementation Support you will be directly responsible for the implementation of hotel and restaurant POS systems. You will provide the system configuration, testing and local user support for the system.
* Provide full implementation of food and beverage POS system for hotel and restaurant environments at the customer site or remotely.
* Understand user's requirement, install and setup equipment, configure systems and input restaurant or hotel data, test the system and provide local user training.
* Consult the client regardi ...
As a Rollout Consultant you will be directly responsible for guiding the software implementation of the company's automotive industry CRM solution. You will be training local staff about the solution and collaborate with team members to successfully onboard each customer.
* Work together in a team of five people to successfully implement CRM type systems for clients in the automotive industry.
* Test and set up live environment
* Keep track of project documentation like go-live checklist
* Engage and support key users in their s ...
As a Technical Support Analyst you would be supporting both Japanese and international clients and you will be taking ownership over any service requests and incidents and collaborating with other team members to ensure the client receives a quick solution to their issues and questions.
* Providing support for L1 and L2 via inbound calls, chat and e-mail from global and Japanese clients.
* Escalate issues to the Tier 1 team if needed.
* Walk internal and external clients through the company products as needed as a subject matter e ...
As a Product Support Analyst you would be supporting Japanese clients and troubleshoot technical issues directly with them, escalating it to developers if needed and assisting in analyzing business critical metrics for clients.
* Responsible for daily customer care and escalating technical questions via written communication.
* Troubleshoot technical issues and communicate with developers closely for more complex issues.
* Provide technical advice to customers and colleagues with help from the data science team.
* Help enhance f ...
As an Implementation Consultant you would be directly responsible for high level clients and assist them with integration issues or other technical difficulties they are experiencing and ensuring that customer adoption of the platform happens smoothly.
* OnboardOnboard prospective clients and assist them during the implementation process.
* Engage with all stakeholders during the implementation and optimizationoptimization process.
* Help the client define and analyzeanalyze metrics to achieve implementation success.
* Coordinat ...
A worldwide medical device manufacturer is searching for an IT Global Project Manager. The chosen person for this position will be accountable for overseeing project teams to drive timely completion of IT projects.
* Develop strategies to achieve project objectives
* Create project timelines, status reports, and budget forecasts
* Utilise project resources to ensure successful execution
* Ensure timely delivery of projects and monitor project performance
* Lead risk assessment and mitigation processes
* Arrange project ...
Provide fund analysis data to related departments by mainly managing fund performance value data. The role will also include comparison analysis data of other companies and performance factor analysis and risk analysis.
You will be involved in the following tasks as a data management programmer:
* Data check (daily, weekly, monthly)
* Data definition and specification creation
* Data calculation/aggregation work
* Master information registration and change work in the in-house system
* EUC development, refurbishment, and m ...