マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人情報一覧

The Customer Service Executive (CSE) plays an important role in ensuring the 24-hour delivery of the whole range of medical assistance services to the members. The CSE is the first point of contact for the customers, service providers and colleagues from the other company assistance centers worldwide.


Description

1 Organise medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance centers.
2 Stimulate team work with all dep ...

You will be responsible for building the retail marketing foundation for the retail side of the brand. You will also collaborate with VM, Training and operations to create a great customer experience in their stores.


Description

* Develop yearly / monthly retail marketing plan and implement it accurately in the stores.
* Plan and organize promotions and events to increase customer loyalty and implement the in the stores.
* Think of activities that will boost the brand's membership program from the store's point of view.
* Work closely with ...

The role involves overseeing the promotion, management, and reporting of tasks and custom development projects for product introduction and ongoing customer use, alongside handling requirement definition, manufacturing, testing, system installation/configuration, and customer issue investigation in a cost-effective manner. Additionally, experience in managing various tasks, custom development, and reporting is essential for effective project execution.


Description

* Project promotion, management, and reporting of various tasks and customized deve ...

顧客アドバイザーとして、顧客のニーズを把握・お問い合わせの内容に最新の情報をもって対応いただくポジションです。


職務内容

* 電話、Eメール、チャット、SNSでの顧客対応
* 顧客のニーズに応じた適切な提案
* 顧客満足度の向上
* 積極的に顧客にアプローチし、個人およびチーム目標を達成


理想の人材

* 顧客対応経験（電話、Eメール、チャット、SNSなど）
* 幅広いニーズへの問い合わせ、在 ...

CRMに関連する全体的なソリューションを設計、サポートし、業界のベストプラクティスおよび社内インフラとポリシーに基づいたソリューションを提供する。


Description

* 技術的な問題解決: アプリケーションやデータベースに関連する技術的な問題を特定し、解決する。
* 技術ソリューションの提供: プロジェクト、拡張、および問題解決のための技術的ソリューションを提供。
* システム変更管理: システ ...

* ペイメントシステムに関わるバックエンドシステム開発における方式設計、要件定義、基本設計、環境設計、実装からテスト、サービスインまでを一貫して担当。
* エンジニアチームの牽引。


Description

* API、バッチ処理などのビジネスロジックの設計、開発
* 業務フロー/業務画面等の設計、開発
* ペイメントシステム保守運用


Profile

* 3年以上のJavaでの実装経験
* 3年以上のオープン系システムの設 ...

新規/既存顧客のアカウント管理を行い、売上目標達成に貢献しつつ、チームリーダーとして、生産チーム、サプライチェーン、マーケティングマネージャーなどと連携し、成長戦略を推進します。


Description

* 新規/既存顧客およびディストリビューターのアカウント管理を行い、売上を生成して目標計画を達成する
* 生産チーム、サプライチェーン/物流/CSR、マーケティングマネージャーの間でリーダーシップ ...

We're seeking a Senior Operations Manager for our international BPO company to oversee call center operations, drive business development, and manage KPIs, costs, and budgeting. This role requires native-level Japanese and fluent English skills, with responsibilities including stakeholder management and strategic planning.


Description

* Oversee and manage various operational aspects of the call center, handling multiple accounts.
* Drive business development initiatives to expand client base and service offerings.
* Develop, monitor, and impr ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

* As a Customer Seller Support Specialist, where you'll respond to customer inquiries, resolve issues, and enhance our services through feedback and process improvements. This role offers a competitive salary, flexible remote work options, and the opportunity for career growth


Description

* Respond to customer inquiries via inbound and outbound email.
* Identify and resolve issues promptly, ensuring customer satisfaction.
* Handle complaints and escalations to/from related teams efficiently.
* Provide up-selling, cross-selling, and account ...

As a Customer Support Operations Specialist, you'll be the main point of contact for clients in the transportation and logistics sector, addressing technical issues and ensuring seamless service operation. Leverage your technical skills and exceptional communication abilities to enhance transportation efficiency and sustainability.


Description

Responsibilities:

* Act as the primary contact for our diverse clientele, including municipalities, transportation services, bus companies, and logistics firms.
* Address technical issues and resolve ...

Bilingual PM/cloud migration-support for a Consumer Lender


職務内容

オラクルクラウドにFlex Cubeを導入するプロジェクトのPM

インドにいるエンジニアと日本のクライアントの調整


理想の人材

英語日本語堪能

オラクルクラウド上での導入経験

PM経験

フレックスキューブの経験あればなお可能


条件・待遇

月収２５０万円

プロジェクトは２０２８年上半期までに完了予定


応募は、以下の応募ボタンか ...

Take lead in QA activities at the company site to ensure effective compliance. Maintain up to date information on company's QMS.


Description

* Develop and maintain newest information on the company site QMS to ensure proper compliance
* Support in training and document management to align company objectives
* Develop continuous improvement activities based on latest GMP requirements
* Engage in HSE activities


Profile

* University degree in the scientific or related field
* Extensive QA experience in the pharmaceutical industry ...

The role holder will be involved in developing and maintaining existing Microsoft Office suite tool that is available in the team by working closely with the team member on requirement and will be expected to self-service on the solution.


Description

Overall purpose of role:

Developing and maintaining existing Microsoft Office suite tool that is available in the team by working closely with the team member on requirement and will be expected to self-service on the solution. This includes complex VBA macro written over Access and Excel which se ...

As a C&B Manager, you will play a pivotal role in an upcoming C&B project.


Description

* Lead and manage upcoming C&B project
* Collaborate with various stakeholders to gather and analyze compensation data
* Utilize existing systems to manage and update compensation and benefits information
* Partner with vendor companies to ensure best practices and compliance
* Prepare detailed reports and presentations for senior management


Profile

* Fluent in Japanese and business-level proficiency in English (reading, writing, and conversati ...

As a sales professional you will manage and grow industrial lubricant market. The role involves building strong customer relationships, driving sales, and contributing to business strategy. The ideal candidate will have extensive industry experience, a deep understanding of customer needs, and a proven track record of achieving sales targets.


Description

* Account management and relationship building
* Sales planning and execution
* Market analysis and opportunity identification
* Collaboration with cross-functional teams
* Driving speci ...

ソフトウェア開発を行い、新規機能開発や新規プロダクト開発などを行いビジネスに貢献できるお仕事です。


Description

* プロダクトの設計、開発
* フロントエンドの課題解決
* 技術選定、設計、実装、運用保守などを担当


Profile

* Webアプリ開発経験
* JavascriptやTypescriptを用いた開発経験
* ネイティブレベルの日本語力


Job Offer

* リモートワーク可
* 高水準の給与
* フレックスタイム


To apply ...

As IT Senior Services Project Manager, you will be at the forefront of managing customer-specific engagements to implement our advanced workforce management solutions. Your expertise will be key in delivering projects on time, within budget, and meeting customer expectations. Collaborate with cross-functional teams and contribute to enhancing our implementation methodologies.


Description

* Manage multiple concurrent projects, ensuring on-time, on-budget, and high-quality implementations.
* Plan, communicate, and track project progress, achievin ...

グローバル製薬企業の人事Headポジションです。日本オフィスに加え、韓国オフィスもカバーいただきます。


Description

* HR全般
* PPLマネジメント
* グローバルとの連携


Profile

* マネジメント経験
* 語学力（日本語：ネイティブレベル 英語：ビジネスレベル）
* 人事経験


Job Offer

* 世界的企業でのHR経験
* 柔軟な働き方
* 戦略的人事施策への関与


To apply online please click the 'Apply' button below. For a c ...

You will be at the forefront of shaping customer's experiences by creating and implementing dynamic regional CX strategies.


Description

* Lead the development and implementation of regional customer experience (CX) strategies.
* Adapt global initiatives to fit local markets (Japan, Korea, Thailand, Malaysia, India, ...)
* Optimise regional processes for maximum efficiency.
* Use customer feedback to guide strategic decisions.
* Create custom CX training programs.
* Empower front-line staff to deliver exceptional experiences that meet re ...