[Business history]

Zen Market was established in 2014 and is an overseas shipping service that allows you to easily shop from a wide variety of Japanese online shops.

We are looking forward to providing our services based in Osaka so that our customers can enjoy stress-free and smooth online shopping from far away in Japan.

Over 2 million users have registered from all over the world, and we currently offer services in Japanese, English, Spanish, French, and Chinese (simplified and traditional Chinese) to avoid barriers to language. , Russian, Ukrainian, Malaysian, Vietnamese, and 19 other languages.

Zenmarket started as a purchasing agency and overseas shipping service for Russia.

We were convinced of the value of this service by satisfying many people here, and in June 2014, we established English and Ukrainian versions, moved the head office due to business expansion, and in February 2016 we opened a Japanese version. We have newly established language and Chinese versions and are currently providing services to customers in various countries.

Currently, many people overseas are unable to purchase Japanese products because many Japanese mail order sites do not support overseas shipping, and due to language differences. You must want to purchase from.

My goal is to respond to those needs and provide a place where all people living overseas can smoothly purchase Japanese products online.



[About the business]

・We operate ZenMarket, a service that allows customers to walk and purchase products that are not available overseas, such as anime goods and food, and is active as a window connecting the world and Japan.

・Through the ZenPop service, we deliver carefully selected Japanese sweets, stationery, etc. in subscription boxes all over the world.

・We provide an e-commerce mall platform called ZenPlus to Japanese brands that want to spread around the world, promoting Made in Japan to the world.

・Japanese companies looking for improvement measures to improve their strategic advertising in overseas markets can utilize our advertising consulting service, ZenPromo.

Usage support
Our friendly customer support team will be happy to answer your questions.






[About our warehouse]

We currently have three warehouses in Osaka, and all ordered products are received at our warehouses. Masu.

Your ordered products will be shipped to our warehouse and will be stored there until you are ready to ship them.

The products are then repackaged and shipped to the customer by our staff.

Additionally, as an option, when shipping easy-to-use items or high-value items, we offer a service that strengthens the packaging and provides photos of the product's condition upon arrival at the warehouse before shipping.